When it comes to customer service for social media, some businesses are doing it well and others are falling short. There is nothing more frustrating to a customer than a brand that wants to talk at...
Photography Tips for Eye Catching Facility Photos
Eye catching photos of your self-storage facility can transform your business’s online presence. The simple addition of quality images to your web listing allows customers to locate your facility...
Legal News – When Is a Tenant’s Entry Into A Facility Considered A Trespass?
One of the most difficult issues under landlord and tenant law is to determine the point when a tenant, who is otherwise invited to be inside a self storage facility, can be considered a trespasser. Self-storage legal expert Scott Zucker discusses when a tenant’s entry into a facility is considered a trespass in this post of the Self-Storage Insider.
Tips to De-Stress
Summer is here, the busy season of the self-storage industry. If you are like many of us you are feeling the heat, literally and figuratively. Sometimes we all need a little help de-stressing our...
Are You Utilizing Mobile Marketing Efforts?
“Mobile is the future”. We have been hearing it for years and waiting for it to happen, but little do we know the shift has already occurred. Are you utilizing mobile marketing efforts? If you aren’t, you should. Beginning in 2014, smartphones now contribute up to 20% of all Internet traffic.
Creative Marketing Ideas
Successful marketing campaigns require thinking outside the “box” and working with other businesses. Here is a creative marketing idea from self-storage facility manager Vickie in Texas.
Meet Our Team Chris
It’s always nice to put a face to a name, get to know programmer and database conversion specialist Christopher in this edition of Meet Our Team.
Evaluating Services : Is a Call Center Right for You?
In our industry, software cannot stand alone - requiring a handshake with numerous companies in order for a location to transact customer payments, offer tenant insurance, interface with online...
Meet Our Team Caitlin
It’s always nice to put a face to a name, get to know operations analyst Caitlin in this edition of Meet Our Team.