self-storage insider

A Blog by the U-Haul Self-Storage Affiliate Network

USSAN Recaps the 2017 ISS World Expo USSAN is Attending Inside Self-Storage World Expo WebSelfStorage: Big Updates on the Horizon Winter Prepping Your Self-Storage Facility Using the Advertising Van: Free Truck with Move-In Program

USSAN Recaps the 2017 ISS World Expo

The 2017 ISS World Expo in Las Vegas was a success with nearly 4,000 self-storage industry professionals in attendance. The expo had seven seminar tracks, seven workshops, networking events, roundtable discussions and an exhibition area where pro…

USSAN is Attending Inside Self-Storage World Expo

It is that time of year again! Time for the Inside Self-Storage World Expo (ISS) in Las Vegas. ISS World Expo is the largest conference in the Self-Storage industry and promises to offer a wealth of knowledge for self-storage owners and managers….

WebSelfStorage: Big Updates on the Horizon

The U-Haul Self-Storage Affiliate Network (USSAN) has provided a fully-integrated business platform for the independent self-storage owner for over 15 years. The backbone of the business platform is WebSelfStorage. WebSelfStorage launched as the fi…

Winter Prepping Your Self-Storage Facility

It is getting cold out there! As the temperature drops property damage and personal injury increase. These incidents can be costly for a business even if they have insurance. As a self-storage facility owner or manager, it is your responsibility …

Using the Advertising Van: Free Truck with Move-In Program

Many years ago, self-storage owners found that renting trucks and trailers was synonymous with self-storage rentals. As time went on, more and more self-storage owners jumped into the truck rental business and there became a further need to offer…

  • 5 Tips for Handling a Difficult Employee

    I recently spoke with a self-storage manager who expressed concerned on how to deal with a difficult employee. As a business owner and manager, this situation is probably very common. We spend a lot of time at work […]

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  • Welcome Tenants to Your Facility With a Letter

    Want to stand out as a self-storage facility that has top of the line customer service? Reflect on the communication you have with your tenants. Have you considered sending a welcome letter to first-time customers? Sending a warm […]

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  • Attending Your First Industry Event

    Are you debating whether or not you should attend the next self-storage conference and trade show in your area? Maybe you are a little nervous because there is so much to see and do. Where do you begin […]

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  • Keeping Up on Facility Maintenance

    Running a self-storage facility requires you to move in many directions. One such direction is facility maintenance. It’s important to know what needs to be done regularly and what needs to be done yearly. While it’s easy to […]

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  • Phone etiquette : Always say please and thank you

    Phone Etiquette When You Place a Call

    Have you ever received a call that left a bad taste in your mouth? Or left you confused or annoyed? Don’t be that person. Follow these phone etiquette tips to stay professional, polite and knowledgeable, and remind fellow […]

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  • Wine storage "units" for individual bottles

    Wine Storage, the New Self-Storage

    One of the great parts about being in the self-storage industry is the diversity of self-storage types. Recently, wine storage has become a growing sector of our industry. Many facilities are featuring or exclusively offering wine storage. With […]

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