self-storage insider

A Blog by the U-Haul Self-Storage Affiliate Network

WebSelfStorage: Big Updates on the Horizon

Updated WenSelfStorage

The U-Haul Self-Storage Affiliate Network (USSAN) has provided a fully-integrated business platform for the independent self-storage owner for over 15 years. The backbone of the business platform is WebSelfStorage. WebSelfStorage launched as the first 100% web-based business platform. As a way to continue to strive for greatness, there have been many updates made to the software in the last decade. USSAN is proud to announce another exciting advancement for WebSelfStorage that is happening now! A new, upgraded version of the software has been tested at 1,820 U-Haul centers with success. Recently we have added seven independent self-storage affiliates across the United States to ensure success of these advances. WebSelfStorage boasts several significant changes that will further optimize the way affiliates manage their independent self-storage business.

New Dashboard

Affiliate Feedback

The U-Haul Self-Storage Affiliate Network listened to the feedback from its current affiliates and the self-storage community as a whole.  All of these upgrades were made with the user experience in mind directly from that feedback. With the launch of the new WebSelfStorage, the USSAN is able to provide the best comprehensive business platform in the industry.

New Features

The new WebSelfStorage is optimized for easier navigation and can be described as very intuitive and straight forward. In the past, in order to navigate between reservation and move-in, owners had to open multiple screens. With the new updates, storage owners can navigate simply by clicking on the customer tab.  As a result, this will make managing their business much more seamless and save them time in the long-run. The new platform flows intuitively from one task to the next. “The affiliates testing the new software have commented about how easy it is to navigate the new interface,” says Operations Analyst, Eric Prado.

Owners/Operators will also enjoy updated features to include text messaging capabilities, complete online move-ins and 100% browser capability, to name a few.

Navigate by Customer

USSAN Director, Tak Lay, has worked diligently with the WebSelfStorage development team to ensure the transitions are as smooth as possible. This new version of the software is rolling out in phases and is currently scheduled to launch in early 2017. The hope of the USSAN team is that these changes increase efficiency for the storage owners and managers, saving them time.

Have you used the updated program? What questions do you have about the updates?  Share in the comments.